Quick summary
Ledger devices (Nano X / Nano S Plus) keep private keys offline. The official onboarding portal at ledger.com/start provides the safe installers, firmware checks, and guided setup you need. Always use only the official site.
Open Official Ledger StartStep-by-step: Get started (high level)
- Unbox and inspect your Ledger device for tampering.
- Go to
https://www.ledger.com/startand download Ledger Live for your OS. - Install Ledger Live, open it, and connect your Ledger device with the supplied cable.
- Follow on-screen instructions: create a PIN on the device and write down the recovery (24-word) seed — offline, on paper or metal.
- Install coin apps inside Ledger Live and add accounts.
- Verify every transaction on the device screen before approving.
Security checklist (must-read)
- ✅ Always download from
ledger.com/start— don’t follow random links. - ✅ Never enter your 24-word recovery phrase on any website or phone; it belongs in the device only.
- ✅ Keep backup seed offline (paper or metal). Don’t photograph or store it digitally.
- ✅ Verify device firmware via Ledger Live and accept updates only from Ledger.
- ✅ Use device PIN & consider enabling an additional passphrase (advanced users).
Troubleshooting — common setup issues
- Device not detected: try a different USB cable or port and restart Ledger Live.
- Ledger Live update required: install the official update from
ledger.com. - PIN/Passphrase problems: follow device prompts carefully; do NOT enter your recovery phrase to “fix” a login — Ledger never asks for it online.
- If problems persist, use Ledger Support from the official site (support.ledger.com).
FAQ
Q: Can I set up Ledger without downloading Ledger Live?
A: Ledger Live is the recommended official companion app for most users. Some advanced workflows use other compatible tools, but always verify compatibility and safety.
Q: What happens if I lose my Ledger device?
A: You can restore accounts on any compatible device using your recovery seed. That’s why safe offline storage of the seed is critical.
Q: Is Ledger free to use?
A: The Ledger hardware is purchased once; Ledger Live software is free. Always buy hardware from authorized channels.